a)    Any combination of education and experience, which would provide the required knowledge and abilities, is qualifying
b)    Two years of responsible credit collections or similar experience
c)    Compose correspondence
d)    Make arithmetic computations
e)    Type at a moderate rate of speed
f)    Communicate effectively in oral and written form
g)    Negotiate agreements and settlements within established guidelines
h)    Gather and present information in legal proceedings to procure legal judgments
i)    Knowledge of English Language